Course description do you have a passion for customer service do you want to find yourself in an exciting career where you meet new people from around the world being a hotel receptionist involves so much more than simply answering the phone. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. Introduction to hotel reception diploma this course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. The course will take you around ten hours to complete. It is up to you how long you take, you can study full or part time, based on your availability and current job status. You will receive lifetime access to the training modules. This gives you the ability to go back and check up on things you are unsure of at any time. Furthermore, you will find that the course is compatible with all devices, enabling you to study at your own pace and in your own time using your computer, laptop, tablet or smartphone. What you will learn in this course you will learn the following: a basic overview which covers everything from career opportunities to how to be a successful hotel receptionist. Learn the standard procedures relating to hotel receptions. Learn how to check guests in and out and how to take reservations and so much more. Identify with the importance of cus...
Brand: NSA
Course description do you have a passion for customer service do you want to find yourself in an exciting career where you meet new people
