24X7 expert support
Around the clock access to in region dell technicians for both hardware and common software issues, so users can get help whenever problems arise not just during business hours. Next business day onsite repair
After remote diagnosis confirms a covered issue, dell dispatches a technician and or parts typically by the next business day to get systems back up and running quickly and reduce downtime. Proactive monitoring and alerts with supportassist
Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution. Reduced it workload
Dell experts handle front line troubleshooting and coordinated repair, so internal it teams spend less time on break fix tickets and more time on strategic initiatives. Consistent global experience
Standardized, enterprise grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce. Dell prosupport for client products delivers a higher level of pc support designed for modern, always on businesses. Built on dell’s global support infrastructure, prosupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experien...
24X7 expert support
Around the clock access to in region dell technicians for both hardware and common software issues, so users can get help whenever
