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Looking to upgrade the way you answer the door? Whether you're after a simple audio handset or a full-colour IP video door station, the world of intercoms is packed with options. This guide walks you through the best places to buy intercoms in the UK, highlights popular models like the ESP Aperta series and Dahua villa door stations, and gives practical buying and installation tips so you get the right system without the headaches. Think of this as your roadmap — from doorstep to dashboard.
Modern intercoms do more than let you know someone's at the door — they add a layer of security, convenience and connectivity. Imagine seeing who’s at the gate from your phone while you're upstairs, or granting access with a proximity fob when your hands are full of shopping. Upgrading can save time and stress and often pays back in peace of mind. If you value being aware and in control, an intercom is like adding a second set of eyes and ears right at your front entrance.
Intercoms come in a few clear flavours: audio handsets, video door stations, IP-based systems and keypad or proximity access. Choosing the right type depends on your property, how hands-on you want to be with installation, and whether you want smartphone integration. Let’s break down the options so you can spot what fits your lifestyle.
Audio intercoms are the classic choice: a door-mounted speaker and a home handset. They’re often easier to install than video systems and are great for multi-apartment setups or older homes where running camera cabling would be difficult. If you mainly need two-way voice and a remote door release, an audio handset like ESP’s single door entry units is practical and wallet-friendly.
Video door stations bring visual confirmation to the mix. From compact colour monitors to full-screen touch displays, these systems let you view and sometimes record visitors. Video kits with keypad entry are ideal for homes that want both visibility and keypad access for family members or trusted tradespeople. Expect clearer identification at night if the unit includes IR or low-light sensors.
IP intercoms connect over a network and often pair with phone apps, letting you answer the door from anywhere. 2-wire IP villa door stations like the Dahua DHI-KTD01 use existing cabling but still offer smart features, making them a clever middle ground when you want modern functions without ripping out walls. If your property has an existing two-conductor cable run of, say, 100 feet or less, a 2-wire IP option can be a real time-saver.
Keypads and proximity systems let residents enter with a code or fob. These are perfect for rental properties, communal entrances, or garages. Look for multiway proximity stations that support several credentials per user group — some ESP units can manage multiple users and include remote release functions for delivery drivers or cleaners.
Shopping in the UK gives you a range of specialist and general retailers. From electrical wholesalers to big-box DIY stores and online marketplaces, here are reliable places where you can compare prices, check specs and read customer feedback before committing.
Expert Electrical is a specialist supplier known for stocking branded intercoms such as the ESP Aperta series and Dahua villa door stations. If you’re looking for a wide range of audio and video kits, including keypad and proximity options, Expert Electrical tends to offer both individual components and complete kits. Their range suits homeowners and small installers who want branded gear and technical detail on each model.
Screwfix is a favourite for tradespeople and DIYers who need quick access to electrical kit and tools. They carry a selection of intercom systems and accessories, and you can often pick up items in-store within minutes if a branch is nearby. It’s a practical choice when you want to combine intercom buying with the rest of your hardware shopping list.
B&Q stocks user-friendly door entry systems and basic video doorbells geared toward mainstream homeowners. Their ranges are often aimed at straightforward DIY installs with clear product instructions, which makes B&Q a good stop for first-time buyers who prefer a simpler setup and easy returns.
Amazon UK is unbeatable for choice and customer reviews. You’ll find everything from budget audio handsets to premium IP video stations. The trick is filtering genuine merchants and checking product specs — but when you spot popular models like ESP or Dahua sellers with strong feedback, Amazon can be the fastest route to both selection and delivery.
CEF is a traditional electrical wholesaler that supplies pro-grade equipment and technical advice. If you want specialist intercom components, heavy-duty door release units or longer warranty options, CEF is built for contractors and committed DIYers who value quality over bargain-basement pricing.
For buyers focused on aesthetics and audio quality, stores like Richer Sounds and John Lewis sometimes carry premium video intercoms and smart home-compatible door stations. These retailers also provide better-looking indoor monitors and customer service that helps you choose a stylish, well-integrated system for living spaces.
Several specific models and series stand out because they balance cost, functionality and build quality. Below are some noteworthy examples drawn from popular lines — useful whether you’re comparing features or trying to match a system to a particular property.
The ESP Aperta range includes audio and colour video handsets designed for both single and multiway systems. Available in white and black finishes, Aperta units are modular, which makes them handy if you plan to scale a system over time. The colour video kits with GUI monitors are user-friendly and make it easy to switch between camera feeds — ideal for those who want clean visuals without complicated setup.
Dahua’s DHI-KTD01 combines IP features with 2-wire connectivity, making it a clever option for homes with existing doorbell cabling. It often includes audio, video and remote release features, and pairs well with Dahua NVRs or third-party apps for remote monitoring. If you want professional-level features without a full rewire, this kind of villa door station is a smart bet.
If you need multiple entry points or shared access control, ESP’s multiway proximity stations with proximity release support multiple fobs and offer keypad access for temporary codes. These systems are especially useful for blocks of flats, multi-occupancy homes or small businesses where flexible access is essential.
Not all intercoms are created equal. A few key features make a real difference in everyday use: secure communications, low-light performance, ease of installation and smartphone compatibility. Focus on these to avoid buyer’s remorse and ensure your system fits your routine.
Choose systems with encrypted communication, especially if you’re using an IP intercom that connects to your network. Encryption helps prevent unauthorised access to live feeds or door controls. Think of encryption as a lock on your video stream — without it, anyone with the right tools could be peeking through your front door.
Consider how far the unit will be from the indoor monitor or power source. For example, analogue or 2-wire setups can typically run comfortable distances of up to 100 feet without signal loss; beyond that you may need an amplifier or a switch for IP-based systems. If you’re unsure, bring a tape measure and run a quick distance check before ordering a specific model.
Installation doesn’t have to be intimidating. With the right prep, even a DIYer can fit many intercoms. But knowing when to call a pro will save time and potential damage, so here are practical pointers to help you plan the job right.
If you’re comfortable with basic electrical work, installing an audio handset or a simple video kit can be manageable. For IP systems, 2-wire conversions, or multi-unit installs that involve access control wiring, hiring a qualified electrician or installer is often worth it. They’ll ensure correct power supply, neat cable runs and compliance with local electrical rules.
Use quality cables and keep runs as short as feasible. For door stations, a twisted pair or screened cable helps reduce interference — and if your run approaches 200 feet, consider using PoE switches for IP cameras instead of relying on voltage drop-prone supplies. Thinking in feet for cable length helps you visualise the install: measure from the door to the nearest power or network point and add a spare 5 to 10 feet for routing around corners.
Mount the camera at about 4 to 5 feet from the ground for the best view of a typical adult face. This height keeps the image natural and reduces distortion. If you expect tall visitors or delivery drivers, find a compromise or angle the camera slightly downward — small tweaks here make a big difference in day-to-day footage.
Intercom prices vary widely. Basic audio handsets can start at under £50, while multiway video kits or professional IP villa stations can range into the high hundreds. Expect to budget for accessories like extra monitors, proximity tags, weather covers or an external power supply. Factoring installation labour — if you choose pro installation — will add to the final cost, but it can also protect warranties and ensure a safe setup.
Always compare specs, not just photos. Look for clear resolution figures, night vision range, and whether a model supports remote operation via an app. Check that the seller lists compatible accessories and replacement parts. Be cautious of vague listings: if a seller won’t state exact cabling requirements or power needs, look elsewhere. It’s better to have the full picture before you buy than to find out a model won’t fit your existing wiring.
Choosing an intercom is about matching features to your routine. Want simplicity? A quality audio handset will do. Want visibility and smart features? Opt for an IP or video kit from trusted brands like ESP or Dahua and buy from reputable UK retailers that can back up the hardware. Measure your cable runs in feet, consider professional help if the job gets complex, and prioritise security features that keep your home safe. With the right research, you’ll find a solution that’s both practical and pleasantly modern.
| Intercoms | Price | |
|---|---|---|
| Esp 1 Way Video Door Station With Keypad | £ 161,98 | |
| Esp Video Door Keypad Kit With Black Gui Monitor | £ 344,14 |
